Shipping & Delivery
All of our products are shipped from our warehouses in the United States. Which means shipping is fast and most importantly there are no additional charges upon delivery. We strive to ship all orders received before 1:00 pm Mountain Standard Time on the same day. Back orders are shipped per your instructions. All orders are shipped via UPS Ground, Bluecare Express, USPS or Fedex Express Saver unless other arrangements are requested in check out. All orders placed in Saturday or Sunday will ship in Monday. All our shipping services have tracking information option. You will get the tracking information update direct to your email. You can also find the tracking number by visiting track my order page.
It can take about 12H/24H for the tracking number to appear in the system.
We also offer express shipping or overnight shipping (within the lower of 48 states only). However please note that overnight orders placed in Friday will be still shipped in Monday. At this time, no express shipping is available for HI, AK, PR and territories.
Big products cannot be delivered to P.O box. Regular products can be shipped to P.O box. The delivery to P.O box usually takes longer in 2-3 days than a delivery to regular address. We suggest to contact our customer service before you place an order for P.O box address.
Military Address Shipping
All U.S. military personnel are considered to reside in the United States, regardless of where they are stationed, for shipping purposes. Because of this standard, there are certain special guidelines you must follow to deliver an order to a military address.
- address the package like normal with the recipient’s name and other information
- instead of city, select either APO (Army Post Office) or FPO (Fleet Post Office)
- instead of state, select AA (Armed Forces Americas), AE (Armed Forces Europe & Middle East), or AP (Armed Forces Pacific)
- enter the zip code provided by the military.
- for country, select United States regardless of where the recipient is stationed. Because of military guidelines, we have to ship your order via the United States Postal Service (USPS).
We ship internationally. Please note that import duties are the buyer’s responsibility and under no circumstances will be covered by us. Please check custom rules of your country before placing the order.
Currently we don’t offer local pickup service.
Additional Shipping Information
To avoid fraudulent activity, we reserve the right to change the delivery method without notice for any order higher than $150. Orders placed with Express Shipping (1- 3 business days) must have the same billing and shipping address. If your shipping address is different than a billing address, please don’t choose an express shipping during a checkout. The order will be cancelled without notice.